Privacy Policy

At Node Fabric ("Node Fabric", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website, located at nodefabric.ca, and in the course of delivering IT services to clients in Toronto and the Greater Toronto Area (GTA).

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you contact us, request a quote, or subscribe to our updates, we may collect:

  • Full name
  • Email address
  • Phone number
  • Job title
  • School or organization name
  • Any other personal information you voluntarily provide

b. Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source

We use cookies and similar tracking technologies to improve website functionality and user experience. You can adjust your browser settings to refuse cookies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and service requests.
  • Provide IT services and technical support.
  • Improve our website and customer experience.
  • Send newsletters or updates (with your consent).
  • Comply with legal and regulatory obligations.

3. Sharing and Disclosure

We do not sell or rent your personal information.

Your information may only be shared:

  • With trusted vendors who help us operate our business.
  • When required by law or legal process.
  • With your explicit permission.

4. Data Storage and Security

We use industry-standard security measures to protect personal information and limit access to authorized personnel only.

While we strive to protect your information, no internet transmission or storage method can be guaranteed to be completely secure.

5. Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you may:

  • Request access to your personal information.
  • Request corrections to inaccurate information.
  • Withdraw consent where applicable.
  • Submit a complaint to the Office of the Privacy Commissioner of Canada.

Contact us anytime to exercise these rights.

6. General Policy

we do not collect data on Children and align with PIPEDA.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting personal information.

8. Changes to This Policy

This Privacy Policy may be updated periodically. Any revisions will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of those changes.

9. Contact Us

Node Fabric

Email: contact@nodefabric.ca

Phone: (416) 602-6891

Our phone system didn't work and we couldn't figure out how to fix it. We missed calls, lost voice mail, and frustrated our staff and callers. Darren advised it would have to be replaced, but he provided a good system that worked at a better price. He gave me training so I could manage it easily, and I could train other people in the office.

MN

Ms. Ngyuen

Nonprofit Director

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