Privacy Policy

At Node Fabric (“Node Fabric”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website, located at nodefabric.ca, and in the course of delivering IT services to clients in Toronto and the Greater Toronto Area (GTA).

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a quote, or subscribe to our updates, we may collect:

  • Full name

  • Email address

  • Phone number

  • Job title

  • School or organization name

  • Any other personal information you voluntarily provide

b. Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited and time spent

  • Referral source

We use cookies and similar tracking technologies to improve functionality and user experience. You can adjust your browser settings to refuse cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries or service requests

  • To provide IT solutions and support

  • To improve our website and services

  • To communicate updates, offers, or newsletters (with your consent)

  • To comply with legal and regulatory obligations

3. Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

  • With trusted service providers who assist us in operating our business (e.g., hosting, analytics), under strict confidentiality agreements

  • When required by law, legal process, or to protect our rights

  • With your express consent

4. Data Storage and Security

We store data securely using industry-standard security protocols. Access to personal information is limited to authorized personnel. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access and correct your personal information

  • Withdraw your consent (where applicable)

  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us at contact@nodefabric.ca.

6. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child without verification of parental consent, we will delete that information promptly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website or services after changes constitutes your acceptance.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:

Node Fabric
Email:
contact@nodefabric.ca
Phone: (
416) 602-6891

“Our phone system didn't work and we couldn't figure out how to fix it. We missed calls, lost voice mail and frustrated our staff and callers. Darren advised it would have to be replaced, but he provided a good system that works and was a better price. He gave me training so I could manage it easily, and I could train other people in the office.”

—Ms. Ngyuen, Nonprofit Director

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